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Privacy Policy
Your trust matters to us. This policy explains what information Behind The Scene collects when you explore our website or enquire about our wedding planning services, how we use it, and the choices you have. Last updated 9 September 2026.
Who We Are
Behind The Scene (“BTS”, “we”, “us” or “our”) is a destination wedding planning studio headquartered in Udaipur, Rajasthan, India. This Privacy Policy explains how we handle personal information across our website, behindthescene.co.in, and the enquiries, forms and conversations you share with us. By using our website or submitting an enquiry, you agree to the practices described in this policy.
Information We Collect
We collect only the information that helps us respond to you and plan your celebration. This falls into a few categories:
Details you provide — your name, your partner’s name, email address, phone or WhatsApp number, wedding date, preferred destination, guest count, functions planned, budget range, and anything else you choose to share in an enquiry or message.
Information collected automatically — your device type, browser, approximate location, pages viewed and referring links, gathered through cookies and analytics tools as you browse the site.
Your communications — the content of emails, WhatsApp messages, calls and form submissions you exchange with our team.
How We Use Your Information
We use the information we collect to:
Respond to your enquiry and share venue options, proposals and quotes.
Plan, coordinate and execute your wedding when you choose to work with us.
Communicate with you about dates, logistics, payments and updates.
Improve our website, services and the experience of couples who visit us.
Send occasional updates or offers, only where you have chosen to receive them.
Meet our legal, tax and accounting obligations.
We do not sell your personal information to anyone.
Cookies & Analytics
Our website uses cookies and similar technologies to remember your preferences, keep the site secure and understand how visitors use our pages. We may use analytics services such as Google Analytics to measure traffic and improve our content. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.
How We Share Information
We treat your details as confidential and share them only where it is necessary to serve you:
Trusted vendors and venues — such as hotels, palaces, decorators, photographers and caterers — strictly to plan and deliver your wedding.
Service providers who help us operate our website, email, analytics, CRM and payment processes, under confidentiality obligations.
Legal authorities, where we are required to disclose information by law or to protect our rights and safety.
We never share your information for third-party marketing without your consent.
Data Retention
We keep your information only for as long as it is needed to respond to your enquiry, deliver our services and meet legal or accounting requirements. When it is no longer required, we securely delete or anonymise it.
Data Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. While no method of transmission over the internet is completely secure, we work diligently to safeguard the details you share with us.
Your Rights & Choices
You have the right to:
Ask what personal information we hold about you.
Request that we correct or update inaccurate information.
Ask us to delete your information, subject to any legal obligations.
Withdraw your consent for marketing communications at any time.
To exercise any of these rights, simply contact us using the details below and we will respond promptly.
Third-Party Links
Our website may link to external sites such as venue pages, social media profiles or vendor listings. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before sharing your information.
Children’s Privacy
Our services and website are intended for adults planning weddings and events. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always appear on this page, with the “last updated” date revised accordingly. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, we would be glad to help.
Behind The Scene — Destination Wedding Planners
13 (E), Federal Bank Lane, Behind Jain Mandir, Champa Vihar Kharakua, Shobhagpura, Udaipur, Rajasthan 313001, India
Email: hello@behindthescene.co.in
Phone / WhatsApp: +91 94141 51806 · +91 95094 70189